{"id":15,"date":"2025-08-02T19:05:44","date_gmt":"2025-08-02T19:05:44","guid":{"rendered":"https:\/\/pnu.cx\/myservices\/docs\/myservicesad\/login\/"},"modified":"2025-08-02T19:28:16","modified_gmt":"2025-08-02T19:28:16","slug":"login","status":"publish","type":"docs","link":"https:\/\/pnu.cx\/myservices\/docs\/myservicesad\/login\/","title":{"rendered":"Login"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>MyServicesAD App \u2013 Password Reset Guide (Step-by-Step)<\/strong><\/h2>\n\n\n\n<p>This guide explains how to set up the MyServicesAD app (one-time setup) and reset your password if you forget it.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Part 1: One-Time App Setup (Required only the first time)<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Step 1: Open the App and Access Server Settings<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Launch the <strong>MyServicesAD<\/strong> app.<\/li>\n\n\n\n<li>From the main screen, tap on <strong>\u201cServer Settings\u201d<\/strong>.<br><em>(Refer to Image 1)<\/em><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-473x1024.jpeg\" alt=\"\" class=\"wp-image-33\" srcset=\"https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-473x1024.jpeg 473w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-139x300.jpeg 139w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-9x20.jpeg 9w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-15x32.jpeg 15w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-709x1536.jpeg 709w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM.jpeg 739w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Step 2: Prepare to Enter Server Details<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You will see a screen with empty fields asking for server details.<br><em>(Refer to Image 2)<\/em><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-1-473x1024.jpeg\" alt=\"\" class=\"wp-image-34\" srcset=\"https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-1-473x1024.jpeg 473w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-1-139x300.jpeg 139w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-1-9x20.jpeg 9w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-1-15x32.jpeg 15w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-1-709x1536.jpeg 709w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-1.jpeg 739w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Step 3: Enter the Server Information and Save<\/strong><\/h4>\n\n\n\n<p>Fill in the fields <strong>exactly as shown<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Server Name\/IP Address<\/strong>: <code>myservicesad.kaauh.edu.sa<\/code><\/li>\n\n\n\n<li><strong>Port<\/strong>: <code>443<\/code><\/li>\n\n\n\n<li><strong>Protocol<\/strong>: Select <strong>HTTPS<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Once done, tap the <strong>\u201cSave\u201d<\/strong> button at the bottom of the screen.<br><em>(Refer to Image 3)<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-2-1-473x1024.jpeg\" alt=\"\" class=\"wp-image-35\" srcset=\"https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-2-1-473x1024.jpeg 473w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-2-1-139x300.jpeg 139w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-2-1-9x20.jpeg 9w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-2-1-15x32.jpeg 15w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-2-1-709x1536.jpeg 709w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-2-1.jpeg 739w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Part 2: Resetting Your Password (If you forgot it)<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Step 4: Choose the Password Reset Service<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>After saving the settings, you will return to the main screen titled <strong>\u201cMyServicesAD\u201d<\/strong>.<\/li>\n\n\n\n<li>Tap on the <strong>\u201cPassword Reset\u201d<\/strong> option.<br><em>(Refer to Image 4)<\/em><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-3-473x1024.jpeg\" alt=\"\" class=\"wp-image-36\" srcset=\"https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-3-473x1024.jpeg 473w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-3-139x300.jpeg 139w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-3-9x20.jpeg 9w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-3-15x32.jpeg 15w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-3-709x1536.jpeg 709w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.07-AM-3.jpeg 739w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Step 5: Verify Your Username<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enter your <strong>username<\/strong> on the <strong>\u201cUser Verification\u201d<\/strong> screen.<\/li>\n\n\n\n<li>Tap <strong>\u201cNext\u201d<\/strong> at the top-right corner.<br><em>(Refer to Image 5)<\/em><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.08-AM-1-473x1024.jpeg\" alt=\"\" class=\"wp-image-37\" srcset=\"https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.08-AM-1-473x1024.jpeg 473w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.08-AM-1-139x300.jpeg 139w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.08-AM-1-9x20.jpeg 9w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.08-AM-1-15x32.jpeg 15w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.08-AM-1-709x1536.jpeg 709w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.08-AM-1.jpeg 739w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Step 6: Complete Verification &amp; Set a New Password<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The system will now ask you to verify your identity (e.g., answer security questions or enter a verification code sent to your mobile\/email).<\/li>\n\n\n\n<li>Once verification is successful, you will be prompted to <strong>create and confirm a new password<\/strong>.<br><em>(Refer to Image 6)<\/em><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.09-AM-473x1024.jpeg\" alt=\"\" class=\"wp-image-38\" srcset=\"https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.09-AM-473x1024.jpeg 473w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.09-AM-139x300.jpeg 139w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.09-AM-9x20.jpeg 9w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.09-AM-15x32.jpeg 15w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.09-AM-709x1536.jpeg 709w, https:\/\/pnu.cx\/myservices\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2025-07-30-at-11.10.09-AM.jpeg 739w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Important Note:<\/strong><br>The image showing the &#8220;Login&#8221; process is for <strong>changing<\/strong> your current password after logging in, <strong>not<\/strong> for resetting a forgotten password.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Tips for a Successful Password Reset<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Make sure your device is connected to the internet (Wi-Fi or mobile data).<\/li>\n\n\n\n<li>Enter your username exactly as registered.<\/li>\n\n\n\n<li>If you still face issues, contact the IT support team at <strong><a>ITs@kaauh.edu.sa<\/a><\/strong>.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>MyServicesAD App \u2013 Password Reset Guide (Step-by-Step) This guide explains how to set up the MyServicesAD app (one-time setup) and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":10,"menu_order":4,"comment_status":"open","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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